Dowfold House
Low Jobs Hill (also called Hillcrest on many sat-navs)
Crook
Weardale
CountyDurham
DL15 9AB
United Kingdom
https://www.dowfoldhouse.co.uk
Dear [GUEST]
Thank you for your booking. We're looking forward to seeing you, and we hope you'll enjoy your stay at Dowfold House. A few points that will help you get the most out of your time here:
Check-in Please note that our normal check-in time is between 5-6pm. If you think you may arrive earlier, or indeed later, please let us know.
Dietary needs Please let us know if you have any particular dietary needs, preferences or allergies before your stay. You can find out about our splendid breakfasts here.
Evening meals Please note that we do not serve supper or dinner at Dowfold House. We would strongly advise you to make arrangements for your evening meals before you travel. You can see local eateries here.
Electric Car Charging We are delighted to say that we now have a “Zappi” electric car charger. Should you need to top up your EV, we will be happy to connect you by arrangement and at your own risk. There will be a charge for this service.
Payment information We ask first time-bookers for payment for the first night or only night's stay as a deposit/in advance. If you are a returning guest, simply make sure we know this and no deposit will be required. Payment may be made either by bank transfer – see below – or by credit card. If you want to pay by credit card, let us know and we will send you a secure payment link. We cannot take credit card payments over the telephone, or on site.
Other information To learn more about us, and some of what you might want to see and do during your stay, visit: www.dowfoldhouse.co.uk. For more information and ideas about our beautiful area, you might try: www.discoverweardale.com or www.thisisdurham.com. . If you are coming to the area to visit a particular attraction, we may well be able to offer you a discount from the attraction – do ask us before buying tickets. For local public transport information, visit https://www.durham.gov.uk/busmap. Buses from Durham run approximately every twenty minutes, from Stand A at the Bus Station to Elcoats Terrace, Crook, thence a 15 minute walk to Dowfold House.
Dowfold House Bed and Breakfast is a proud member of Wolsey Lodges, an association of top-quality B&B owners. To find other lovely places to stay, Visit: www.wolseylodges.com
Privacy and Data Security Statement We will be keeping your contact details on our reservation system (provided by eviivo) for the purposes of managing your booking with us. If you wish us to remove such details after your stay, please let us know. When you pay us with your credit/debit card, your details will go through our reservation system. Please be assured that it complies with the UK’s PCI/DSS security regulations and data protection “GDPR” regulations. They confirm that they are PSD 2 Compliant and all the payment data is stored securely via their payment gateway provider, Ogone; they DO NOT share your details with 3rd parties and they have a designated Data Protection Officer.
